Solid food and atmosphere. Wide variety of sauces to choose from, and I appreciate the available jalapenos. I got the chicken katsu and it wasn't too expensive. Only complaint is that the katsu sauce is a bit underwhelming in taste and isn't what I'm used to.
Ali Ghandour, Realtor
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June 21, 2023
Have been here dozens of times over the past few years but it seems this place is getting run down. Protein and side portions shrinking while prices have increased. They also get stingy with Sriracha sauce.
Today we ordered a chicken combo and a katsu plate. Katsu was crispy but mostly breading. The katsu sauce is tasty.
The BBQ chicken was also thin and a smaller portion than normal. The bbq chicken was dry as if it had been cooked a while ago and sitting there. I brought a friend that hadn’t tried and neither of us were really satisfied with the meal.
Cashiers are usually friendly and helpful.
Troy Clem
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April 04, 2024
My wife and I are big fans of Hawaiian BBQ and usually get the chicken katsu. I loved it but my wife thought the katsu sauce tasted more like traditional BBQ sauce than at other places. But the food was cooked well and the service was excellent. I really like that the sauces are self serve so you can get as much as you like.
LeXx J
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March 24, 2024
Have been going here for many yeas because I like the food and the wait time on avarege is between 5 to 8 min. But this time, I literally had to cancel my order due to an understandable mistake and a horrible customer service by one of the managers working there. The cashier looked fairly new and probably was still learning, so it's not on him. I ordered my food to take out and waited while using my phone. After almost 30 min of waiting and seeing multiple customers after me getting food, I finally went to talk to the cashier. He asked the cook and they told me it's coming. So I called the manager because they didn't want to look in why my order is so late. The manager looked annoyed and told me it's because they were buissy. Again, I didn't want to find out why and brush it off as no big deal. OK, but all the other people after me got their wood? He started looking for prior order receipts and discovered that someone else took my food with theirs a while back. So he said he would get me my food and hesitantly offered me a free drink, having a double take if he should even do that. Its like I'm causing them financial strain. Wow. I declined the drink. After another 8 min, i requested a refund. The manager looked even more annoyed and bothered. "Give me your card." Treating customers like an employee who messed up is an interesting concept, to say the least. I didn't want to argue or debate over food or lecture an employee on how to treat a customer. If he doesn't know, then it reflects on the whole franchise and their training department. In the past two weeks, i spent over a 100 on there, so it's not like im trying to freeload off the place. You really dont know how a place is until a problem arises and how it is handled and only takes a few people to ruin an entire experience. This review is for those who want to have a peaceful day going out and not dealing with attitude if something should happen.
Brian Olsen (BrianandLili)
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August 08, 2022
Yeah, pretty good Hawai'ian BBQ place. We enjoyed the BBQ mix plate and the Kalua Pork. The kid said his burger was delicious. ok, great. Got his burger, fries and drink for under $10. good deal.
They also have sushi rolls available that are just fine, and come with miso soup. Soda machine for free refills.
You must try their Lava sauce and/or Volcano sauce. Now the names are confusing, because what is Volcano sauce but Lava? But anyway, their Lava sauce is like a sweet and sour but spicy sauce, while the Volcano sauce is a thicker, spicier number, so good!
Extra star because the customers were friendly too. We had a lovely conversation with other diners.
Solid food and atmosphere. Wide variety of sauces to choose from, and I appreciate the available jalapenos. I got the chicken katsu and it wasn't too expensive. Only complaint is that the katsu sauce is a bit underwhelming in taste and isn't what I'm used to.
Have been here dozens of times over the past few years but it seems this place is getting run down. Protein and side portions shrinking while prices have increased. They also get stingy with Sriracha sauce. Today we ordered a chicken combo and a katsu plate. Katsu was crispy but mostly breading. The katsu sauce is tasty. The BBQ chicken was also thin and a smaller portion than normal. The bbq chicken was dry as if it had been cooked a while ago and sitting there. I brought a friend that hadn’t tried and neither of us were really satisfied with the meal. Cashiers are usually friendly and helpful.
My wife and I are big fans of Hawaiian BBQ and usually get the chicken katsu. I loved it but my wife thought the katsu sauce tasted more like traditional BBQ sauce than at other places. But the food was cooked well and the service was excellent. I really like that the sauces are self serve so you can get as much as you like.
Have been going here for many yeas because I like the food and the wait time on avarege is between 5 to 8 min. But this time, I literally had to cancel my order due to an understandable mistake and a horrible customer service by one of the managers working there. The cashier looked fairly new and probably was still learning, so it's not on him. I ordered my food to take out and waited while using my phone. After almost 30 min of waiting and seeing multiple customers after me getting food, I finally went to talk to the cashier. He asked the cook and they told me it's coming. So I called the manager because they didn't want to look in why my order is so late. The manager looked annoyed and told me it's because they were buissy. Again, I didn't want to find out why and brush it off as no big deal. OK, but all the other people after me got their wood? He started looking for prior order receipts and discovered that someone else took my food with theirs a while back. So he said he would get me my food and hesitantly offered me a free drink, having a double take if he should even do that. Its like I'm causing them financial strain. Wow. I declined the drink. After another 8 min, i requested a refund. The manager looked even more annoyed and bothered. "Give me your card." Treating customers like an employee who messed up is an interesting concept, to say the least. I didn't want to argue or debate over food or lecture an employee on how to treat a customer. If he doesn't know, then it reflects on the whole franchise and their training department. In the past two weeks, i spent over a 100 on there, so it's not like im trying to freeload off the place. You really dont know how a place is until a problem arises and how it is handled and only takes a few people to ruin an entire experience. This review is for those who want to have a peaceful day going out and not dealing with attitude if something should happen.
Yeah, pretty good Hawai'ian BBQ place. We enjoyed the BBQ mix plate and the Kalua Pork. The kid said his burger was delicious. ok, great. Got his burger, fries and drink for under $10. good deal. They also have sushi rolls available that are just fine, and come with miso soup. Soda machine for free refills. You must try their Lava sauce and/or Volcano sauce. Now the names are confusing, because what is Volcano sauce but Lava? But anyway, their Lava sauce is like a sweet and sour but spicy sauce, while the Volcano sauce is a thicker, spicier number, so good! Extra star because the customers were friendly too. We had a lovely conversation with other diners.