This was the first time wanting to eat here and the service was horrible and will not ever go here again!!!! So anyway, I ordered my food on the phone, I wanted chicken, rice and veggies. My husband picked up my food and they didn’t put any veggies it was only chicken and rice. I called them and the manager Jason said it’s because they didn’t have any of the veggies and they didn’t let my husband know, and he didn’t have any idea what I ordered. Jason told me I can’t have a replacement of my meal. I didn’t want a replacement but at least give me my veggies the next day. We got ripped off it shouldn’t have been $16 just for chicken and rice. So they lost me as a customer!!!! Jason needs to know how to be a manager and deal with the situation with the customer and make the customer happy and communicate with the customer. Never again will I go here!!!!!
eatswithsari
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November 17, 2020
Jasmine mango tea w boba:
Pretty sweet and I can barely taste any jasmine. The boba is meh; it's hard and not too sweet either.
Jasmine mango tea w boba:
Pretty sweet and I can barely taste any jasmine. The boba is meh; it's hard and not too sweet either.
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Tuna & salmon w all the toppings & garlic ponzu and jalapeño sauce:
This was good but not great. There's something that lacked. The ingredients didn't combine well together despite them being compatible. Odd.
Mana Nikjoo
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December 18, 2023
customer service was very quick and efficient. No lines, extremely generous with ingredients, and huge bowls compared to poke wave.
Nicolas Hong
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September 30, 2022
Best poke in the neighborhood. Friendly staff and fresh ingredients. Modern and clean environment. Must try!
Tawny Lee Thompson
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January 13, 2023
First time eating from here, though my husband had enjoyed it previously. Very impressed with the selection and options for the poke bowl. Didn’t get a before picture but it was beautiful! I got “regular” size bowl and it was plenty to fill me up, my two teen boys and husband got the large. Love the option to do half rice and half salad and all the various fish and topper options all included. Price is comparable with other reasonable poke places we frequent and everything in my bowl (albacore, tuna, scallop, brown rice, etc) was fresh and delicious.
This was the first time wanting to eat here and the service was horrible and will not ever go here again!!!! So anyway, I ordered my food on the phone, I wanted chicken, rice and veggies. My husband picked up my food and they didn’t put any veggies it was only chicken and rice. I called them and the manager Jason said it’s because they didn’t have any of the veggies and they didn’t let my husband know, and he didn’t have any idea what I ordered. Jason told me I can’t have a replacement of my meal. I didn’t want a replacement but at least give me my veggies the next day. We got ripped off it shouldn’t have been $16 just for chicken and rice. So they lost me as a customer!!!! Jason needs to know how to be a manager and deal with the situation with the customer and make the customer happy and communicate with the customer. Never again will I go here!!!!!
Jasmine mango tea w boba: Pretty sweet and I can barely taste any jasmine. The boba is meh; it's hard and not too sweet either. Jasmine mango tea w boba: Pretty sweet and I can barely taste any jasmine. The boba is meh; it's hard and not too sweet either. ~~~~ Tuna & salmon w all the toppings & garlic ponzu and jalapeño sauce: This was good but not great. There's something that lacked. The ingredients didn't combine well together despite them being compatible. Odd.
customer service was very quick and efficient. No lines, extremely generous with ingredients, and huge bowls compared to poke wave.
Best poke in the neighborhood. Friendly staff and fresh ingredients. Modern and clean environment. Must try!
First time eating from here, though my husband had enjoyed it previously. Very impressed with the selection and options for the poke bowl. Didn’t get a before picture but it was beautiful! I got “regular” size bowl and it was plenty to fill me up, my two teen boys and husband got the large. Love the option to do half rice and half salad and all the various fish and topper options all included. Price is comparable with other reasonable poke places we frequent and everything in my bowl (albacore, tuna, scallop, brown rice, etc) was fresh and delicious.